Is the item not quite what you had in mind? Sorry, but that can happen. Sign up for a return by sending an email to firstname.lastname@example.org and mention your name, order number, product and reason for return. You will then receive a message with a return form and return address. We must have received the return within 14 calendar days of registration.
We will refund the purchase amount within 7 days to your account number.
NOTE: Please do not forget to mention your order number, product (s) and reason of return when signing up.
NOTE: Do not forget to add the voucher to your return.
Do you want a replacement item and / or exchange?
If you want to replace a new item, such as an item in a different color, you can order this new item via our online store in the same way as your previous order.
The second option is to return the product you wish to return to us and return to the return receipt for which item you wish to trade.
If we have received your return, we will send you a credit note by mail. You can then expect the money within 7 days on your account, credit card or PayPal account.
- If the product is worn or damaged we can not take it back
- The cost of return shipping is for the sender
- If we have received your return, we will refund the money back to your account within 7 days.